Customer Service

Why ads?

  • In a nut shell... "So we can continue to offer our website for free."  The ad revenue helps pay for the game development and bandwidth usage. 
  • I’m a parent of two girls and was a classroom teacher for over 25 years.  The number one goal of the website is to help kids learn the times tables.  I hate having ads on the site but each school day millions of kids come to the site and play the games.  The bandwidth for the of traffic is expensive.  The only way I have been able to keep the site operating is having some type of ad generated income.
  • We have two products that will eliminate ads.  We offer an Ads Free subscription and a Premium Subscription for home and the classroom.
  • I have about every filter I can think of to keep the ads as kid friendly as possible.  I have a mother of two toddlers check new ads daily.

Safe Shopping Policy

  • We honor your privacy and security.  We follow sercurity standards and procedures that are designed to protect your personal information.
  • We do not sell or rent your personal information.  For more information, click here.

Student and Child Safety

  • Your students are completely safe while playing our games.
  • We do everything we can to ensure appropriate ads on our site.  (See "Why Ads" for more information)
  • We do not store any student, child, or game player information.

Payment Options

Return and Refund Policy

  • You may return any item for a complete refund - including shipping and handling.  Before you return an item, e-mail us at contact@multiplication.com.  We will issue a return form.  When you return an item, follow the instructions on the form, and most importantly, please indicate the reason for the return.  If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

About Shipping

  • Most orders are shipped within two working days.  Your credit card will not be charged until the order is shipped.  All bank card orders are processed on our SECURE web site.  Order shipped in the continental United States are shipped USPS Priority Mail.  (Unless other shipping is requested.)  International orders are shipped the most cost effective method.  

Customer Guarantee

  • Your satisfaction is our number one goal.  Please contact us if not completely satisfied with a product. contact@multiplication.com